Do I get charged automatically after the free trial?
No. You're not charged after free trial, unless you choose to purchase one of prepaid packages.
Transcriber
How can I delete my account and data?
Please contact support team via email or chat to delete your account, personal information and all uploaded audio/video files along with transcripts.
Are there any other payment options available?
Credit card, Apple Pay and Google Pay can be used to pay on website. Please contact the support team for Paypal, wire transfer, Sofort, Giropay, BanContact and iDEAL payment methods.
Does my paid balance expire?
No. You can use your balance whenever needed (i.e. in a few years). Every time you transcribe a file, the duration is subtracted from your balance.
Can I get invoice for my payment?
Yes. Please contact the support team after the purchase, providing the organization name, address and VAT ID.
Add subtitles to video
Steps to easily add subtitles to video using automatic transcription software
Convert audio to text
Steps to convert audio recording to text using automatic transcription software
How to transcribe an audio file?
How to transcribe a voice recording on my phone?
Why the accuracy of transcription is low in some cases?
Automatic transcription works well only in following conditions:
- Voice recording device has to be close to mouth of speaker
- Only one person speaks at a time
- High voice recording quality in quiet environment